Sindy joined DK Shifflet in 2004. Sindy's account responsibilities include the State Tourism Offices of California, Maryland and Michigan and the CVBs of Asheville, Des Moines, Duluth, Durham, Green Bay, New Orleans, Raleigh, Sacramento, St. Louis and Orlando. She also oversees the research analyst group.
Prior to working for DK Shifflet, Sindy served as a research assistant for the International Institute of Tourism Studies and the European Tourism Institute. Her areas of work experience include primary travel behavior research, personal in-depth interviews, feasibility studies, competitive range analysis, development of tourism master plans and tourism marketing plans. Sindy holds a master's degree in applied geography from the University of Trier in Germany and is currently enrolled in the master’s program in tourism administration at The George Washington University in Washington, D.C. She received a Fulbright non-U.S. scholarship, a Fulbright professional enhancement grant award and a scholarship from the Network of Executive Women in the hospitality industry.